Stepping into 2026 with Fresh Knowledge and Stronger Skills

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As artificial intelligence continues to reshape the modern workplace, building internal expertise has become a strategic priority for forward-thinking organizations. Radenta Technologies Inc. officially kicked off 2026 by strengthening its AI capabilities through a Microsoft Copilot Agent Development Training held on January 6–7, 2026, led by Microsoft Certified Trainer, Mr. Ziggy Zulueta.  

This specialized training focused on empowering Radenta employees with the knowledge and skills needed to design, build, and optimize Copilot agents, custom AI-driven assistants that enhance workflows, automate processes, and support smarter decision-making across Microsoft 365 environments.

Deepening Expertise in Microsoft Copilot Agent Development

Unlike general Copilot usage, Copilot agent development enables organizations to create tailored AI assistants aligned with specific business needs. During the two-day training, Radenta employees gained hands-on exposure to the essentials of developing Copilot agents, understanding how these agents interact with Microsoft 365 applications such as Teams, Outlook, Word, Excel, and PowerPoint.

The sessions focused on practical and business-relevant applications of Microsoft Copilot, including:

• Building AI assistants that can support employees with everyday tasks and common work scenarios

• Structuring Copilot responses so information is delivered clearly, consistently, and at the right time

• Enabling Copilot to adjust its responses based on context, user needs, and available data

• Designing goal-oriented AI assistants that help teams complete tasks more efficiently

• Automating multi-step workflows to reduce manual effort and improve operational speed

• Improving how Copilot understands and responds to user prompts for more accurate results

• Creating AI assistants that can operate independently for routine processes, with minimal user intervention

• Allowing Copilot to securely interact with other business systems and tools when needed

• Integrating Copilot with existing platforms to support more connected and intelligent operations

By focusing on these advanced capabilities, the training enabled participants to understand both the technical foundations and practical applications of agent development, ensuring that solutions built can scale across internal operations and client-facing services.

Strengthening Radenta’s AI-Driven Service Capabilities

As a complete IT solutions and managed services provider, Radenta Technologies Inc. continuously invests in technologies that deliver measurable business value. Upskilling employees in Copilot agent development enhances Radenta’s ability to help organizations adopt AI responsibly while maximizing productivity and efficiency.

With in-house expertise in building and managing Copilot agents, Radenta is better positioned to:

• Support clients in modern workplace transformation initiatives

• Design AI-assisted workflows tailored to unique business requirements

• Improve service delivery through intelligent automation

• Provide informed guidance on secure and ethical AI implementation

This training reinforces Radenta’s commitment to innovation, technical excellence, and long-term customer success.

Moving Forward with Confidence in 2026

As Radenta Technologies Inc. moves forward in 2026, initiatives like this Copilot agent development training reflect the company’s proactive approach to emerging technologies. By investing in people and advanced AI capabilities, Radenta continues to build a strong foundation for innovation internally and for the organizations it serves.

Interested in leveraging AI-powered workplace solutions for your business?  

Connect with Radenta Technologies Inc. today to learn how Microsoft 365, Copilot agents, and expert-led services can help your organization work smarter and stay future-ready. Call 0919 081 2978 or email info@radenta.com.

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