DUTIES AND RESPONSIBILITIES

1. Social Media Calendar Management
   
   • Develop and manage monthly content calendars tailored for each Radenta MaaS client, in coordination with the Content and Creative teams.
2. Content Drafting and Posting
   
   • Write clear, concise, and brand-aligned social media captions. Ensure timely publishing using tools such as Zoho Social, Meta Business Suite, or similar platforms.
3. Performance Monitoring & Reporting
   
   • Collect and analyze performance data (e.g., reach, impressions, CTR, engagement rate). Create weekly and monthly reports with recommendations for improvement.
4. Collaboration with Internal Stakeholders
   
   • Work closely with content creators, creatives, and project leads to ensure all assets are aligned with marketing campaigns and timelines.
5. Community Monitoring & Basic Engagement
   
   • Monitor comments, messages, and mentions across all platforms. Respond to basic queries or escalate to the appropriate team.
6. Campaign & Event Marketing Support
   
   • Assist in social media support for product launches, webinars, learning events, and certifications, including live posting and post-event content creation.

OTHER RESPONSIBILITIES

1. Adheres to the provisions of the Company's Code of Conduct and Discipline.
2. Report any fraudulent, suspicious acts or unlawful activities/transactions immediately to the immediate head to pre-empt potential risks to the company.
3. Performs other duties that may be assigned from time to time.
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RELATIONSHIPS:

Reports to: Brand Intelligence and Insight Director

Coordinates with: All employees
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JOB SPECIFICATIONS:

Bachelor’s degree in marketing, communications, media, or a related field (preferred but not mandatory).

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QUALIFICATIONS:

1. 1-2 years of relevant experience in social media marketing, digital content, or community management.
2. Proficient in tools like Zoho Social, Canva, Meta Business Suite, LinkedIn Scheduler, Google Workspace, and Microsoft Productivity tools.
3. Basic understanding of social media algorithms, platform best practices, and content optimization.
4. Knowledge of analytics platforms (e.g., Facebook Insights, LinkedIn Analytics)
5. Excellent written and verbal communication skills
6. Organized and deadline-oriented with strong attention to detail
7. Ability to manage multiple brand voices and timelines simultaneously
8. Collaborative, proactive, and open to feedback
9. Problem-solver, especially during live events or last-minute adjustments.
10. Experience with basic paid social media advertising (optional)
11. Skills in video editing (e.g., CapCut, Canva Video, Adobe Express) (optional)
12. Familiarity with marketing campaign structures and internal communications. (optional)

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