DUTIES AND RESPONSIBILITIES

Project Initiation

• Review the Project Charter, bidding documents, and contracts upon receipt of the Notice of Award or Guaranteed Purchase Order.
• Define project scope in collaboration with in-house and outsourced implementation or support teams.
• Prepare the Project Management Plan and develop a project timeline based on the TOR or Contract Scope of Work.
• Lead project kick-off meetings to align objectives, timelines, requirements, and team roles.

Project Execution

• Oversee project deployment and ensure implementation activities are completed according to schedule.
• Monitor day-to-day project progress and coordinate closely with assigned teams.
• Prepare and submit project status and progress reports to the Team Leader and Directors (daily, weekly, or monthly, as required).
• Identify and mitigate potential project risks to support smooth execution.

Project Monitoring and Controlling

• Coordinate with stakeholders on changes in scope, timelines, or costs resulting from risks or project adjustments.
• Track project issues such as delays, cost impacts, and additional workload requirements.
• Ensure compliance with agreed quality standards and project objectives.

Project Closing

• Prepare and submit required project completion documents, including Completion Reports and As-Built Documents, based on TOR requirements.
• Ensure timely processing and submission of the Certificate of Completion and Acceptance (COCA).
• Collect and document Customer Satisfaction (CSAT) feedback from the End User.
• Perform other related functions as assigned.

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OTHER RESPONSIBILITIES:

1. Adheres to the provisions of the Company's Code of Conduct and Discipline.
2. Report any fraudulent, suspicious acts or unlawful activities/transactions immediately to the immediate head to pre-empt potential risks to the company.
3. Performs other duties that may be assigned from time to time.
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RELATIONSHIPS:

Reports to: Client Success and Delivery Excellence Director

Coordinates with: All employees
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JOB SPECIFICATIONS:

Bachelor's/College Degree in Computer Science, Information Technology, Management, or any related field, or an equivalent experience in a similar role.
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QUALIFICATIONS:

1. Strong verbal and written communication skills for effective stakeholder coordination and project reporting.
2. Demonstrated leadership, coordination, and teamwork skills to support successful project execution.
3. Strong problem-solving, analytical, and critical thinking skills to identify risks and recommend mitigation strategies.
4. Effective negotiation and coordination skills in managing changes to project scope, timelines, and costs.
5. Highly organized, detail-oriented, and capable of managing multiple tasks and priorities simultaneously.
6. Working knowledge of project management methodologies such as Agile, Waterfall, or Hybrid.
7. Familiarity with project management tools such as Microsoft Project, Jira, Trello, or equivalent platforms.
8. Understanding of project documentation, including Project Charters, Terms of Reference (TOR), and Bidding Documents.
9. Basic knowledge of IT system deployment, implementation processes, and project risk assessment.
10. Ability to monitor project progress, manage issues, and ensure timely delivery of project requirements.
11. PMP, CAPM, ITIL, Agile, or Scrum certifications are an advantage but not required.

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